Welcome to Travel Mart! We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, including tours, travels, visa processing, ticket booking, international and UAE tours.
1. Information We Collect
- We collect personal information that you provide to us voluntarily when you:
- Book a tour, travel package, or ticket.
- Apply for visa processing services.
- Contact us for inquiries or support.
- Subscribe to our newsletter or marketing communications.
Types of Information Collected:
- Personal Identification: Name, email address, phone number, and address.
- Travel Details: Passport information, visa details, travel itinerary, and accommodation preferences.
- Payment Information: Credit card details or other payment methods (processed securely through third-party payment gateways).
- Communication Records: Messages, feedback, or inquiries.
2. How We Use Your Information
- We use the collected information for the following purposes:
- To process bookings and manage travel itineraries.
- To assist with visa applications and documentation.
- To communicate with you about your bookings, inquiries, or support requests.
- To send marketing and promotional communications, only if you have opted in.
- To improve our website, products, and services based on user feedback.
3. How We Share Your Information
- We do not sell your personal information. However, we may share your data with:
- Third-Party Service Providers: For processing payments, booking tickets, or arranging accommodation.
- Government Authorities: For visa processing and compliance with legal requirements.
- Business Partners: To offer customized travel experiences and deals.
- Legal Compliance: If required by law or to protect our rights.
4. Data Security
- We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is completely secure, and we cannot guarantee its absolute security.
5. Cookies and Tracking Technologies
- Our website uses cookies and similar technologies to enhance user experience, analyze site traffic, and for marketing purposes. You can control your cookie preferences through your browser settings.
6. Third-Party Links
- Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We recommend reviewing their privacy policies before sharing any personal information.
7. Your Data Protection Rights
- You have the following rights regarding your personal information:
- Right to Access: Request a copy of your personal data.
- Right to Rectification: Correct any inaccurate or incomplete data.
- Right to Deletion: Request the deletion of your personal data.
- Right to Restrict Processing: Limit the use of your data in certain circumstances.
- Right to Withdraw Consent: Unsubscribe from marketing communications at any time.
8. Changes to This Privacy Policy
- We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We encourage you to review this page periodically. The "Last Updated" date at the top will indicate the latest revision.